Policy

1. Shipping Policy

We aim to process all orders within 1–3 business days after your purchase.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated delivery times:

    •    Europe: 2-5 business days

    •    International: 7–14 business days

LEOPOREZ is not responsible for delays caused by customs, weather conditions, or courier services.

2. Return & Exchange Policy

We want you to love your purchase!

If for any reason you’re not satisfied, you may return unworn, unwashed, and unused items within 14 days of delivery.

To request a return or exchange, please contact us at contact@leoporez.com with your order number.

Please note:

    •    Items must be in original packaging with all tags attached.

    •    Sale items are non-refundable.

    •    The customer is responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Policy

Once we receive your return, please allow 5–10 business days for the refund to be processed.

Refunds will be made to the original payment method.

If your item is damaged or defective, please contact us within 24 hours of delivery with photos, and we’ll make it right.

4. Privacy Policy

Your privacy is important to us.

LEOPOREZ only collects personal information necessary to process your order and provide customer service.

We do not share or sell your data to third parties.

All payments are processed securely through trusted payment gateways to ensure your safety and confidentiality.

5. Terms & Conditions

By placing an order through leoporez.com, you agree to our terms and policies.

We reserve the right to update, modify, or discontinue any product at any time without prior notice.

All prices are listed in the currency selected at checkout and include VAT or applicable taxes where required by law.

6. Sustainability Policy

At LEOPOREZ, we believe in fashion with purpose

We work closely with ethical manufacturers and prioritize materials that are sustainable, durable, and responsibly sourced.

Our goal is to create timeless pieces that celebrate individuality while respecting our planet.

7. Customer Service Policy

Our customers are at the heart of everything we do.

For questions, feedback, or collaborations, contact us anytime:

contact@leoporez.com

We aim to respond within 24–48 hours on business days.

8. Intellectual Property Policy

All content, designs, images, logos, and text featured on leoporez.com are the exclusive property of LEOPOREZ.

This includes all visual materials, brand elements, and product designs.

Any unauthorized use, reproduction, modification, or distribution of our content, whether for commercial or personal purposes, is strictly prohibited and may result in legal action.

LEOPOREZ reserves all rights related to its brand identity and creative assets.

12. Payment Policy

All transactions are processed in the currency selected at checkout.

Payments are securely handled through encrypted gateways to ensure your personal and financial information is protected.

Orders are processed once full payment has been received.